Order Processor

The order processor coordinates the full order process, from order entry until delivery / invoicing. Every order processor is the key contact for a specific region and coordinates work with other departments.

What are your key areas of responsibility ?

Order administration

• Check the order and quote from A to Z
• Enter the orders with accuracy and in line with applicable procedures (resulting in correct reporting) and support the customer through entire process 
• Order follow-up & ownership with an active and pro-active approach with happy customer as goal
• Communication with customers & sales by mail and phone
• Invoicing
• Support commercial sales and service team 
• Working and supporting all teams involved : factory, finance, purchasing, logistics, export, service, …

Coordinate deliveries

• Follow-up progress of the order availability
• Follow-up payment and export approval progress
• Coordinate with planning, service and logistics department

• Pc knowledge (excel & outlook)
• Excellent communication skills; EN, NL + FR or GER
• Navision / CRM knowledge is a plus
• Flexibility in work and priorities is a must
• Stress resistance
• Teamplayer but able to work independently
• Act as project manager for challenges to get best possible result